WALL TAILOR™ does not offer refunds or accept returns on any product or custom products or projects. But we're happy to offer an exchange for any items that are not completely satisfactory. Exchanges are accepted within 14 days of the date of receipt. Packages must be returned in perfect, unopened condition. Please email us at customerservice@wall-tailor.com for the address, do not send packages to the P.O. Box. Unfortunately, WALL TAILOR™ offers no shipping and handling credit on returned merchandise. Please note, all custom orders are final and may not be exchanged.

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Well, that depends. In most cases, U-Stick™ is manufactured to order. It can take up to 3-5 business days (business days do not include weekends or holidays) to process an order and then orders are shipped via few courier services such as (DHL, CITYLINK or POS LAJU).